- Client recognizes that Executive Resume, LLC (hereinafter “Di4Resume®”) is a small, U.S.-based writing practice that offers a “boutique” style service to local, national, and international clientele (documentation prepared in US/Canadian style). Di4Resume® is not a recruiting, technology, or law firm and cannot guarantee interviews, locate jobs (corporate, state, or federal), or give technology or legal advice. We do not control the effort a client will make in obtaining a job (such as diligent networking efforts, accurate submission of applications, custom cover letters, timely follow-up, etc.). Other service companies “guaranteeing” interviews are not operating in good faith. Also, employers quite often do not fill positions that are advertised.
- Client acknowledges that this project is based on Client’s involvement and equal participation in a project’s success. Client hereby agrees that any inaccurate, incorrect, or misleading information in the resume or other worksheets/materials is not Di4Resume®’s responsibility and that Client had ample opportunity to review all documentation and approve all content before delivery and/or reproduction. Di4Resume® does not take any legal responsibility for the outcomes of any projects we undertake.
- Client agrees that making payment to Di4Resume® constitutes acceptance of these terms of service and understands that the project is non-transferrable and non-refundable. Client understands that writing and coaching are creative, personalized services, and as such, project work cannot commence until payment has been made in full. Client acknowledges that the project fee takes into account Di4Resume®’s expertise, skill, and time, including (a) Client intake time such as e-mails back and forth concerning the project; (b) research and strategic career analysis; (c) content writing; (d) typesetting, design, and layout; and (e) proofreading and editing.
- Resume projects include 2 sets of revisions/edits, and LinkedIn projects include 1 set. Delivery of Proof #1 is dependent on Di4Resume®’s current work schedule but will take place within 10 to 21 business days from receipt of payment, completed questionnaires, and other information. Proof #1 will be crafted based on the original scope of work and initial pre-resume strategy session. After delivery of Proof #1, Client has 5 business days to (a) review the draft and (b) schedule the 1-hour post-resume strategy session to discuss changes, if any. Client may also email required edits to finalize the resume. Revisions and edits take 3-5 business days.
- Silence from or failure by Client to (a) approve Proof #1 edits/revisions within the allotted time or (b) be available for the post-resume session constitute acceptance and finalization of the work product. Additional edits or consulting time beyond the project scope and original timeframe are billable.
- Final proofreading is the responsibility of the Client, and upon acceptance of the final project, Client confirms 100% satisfaction and is solely responsible for the accuracy, usage, and results of the project.
- We provide resume formats in both Word and PDF versions. Projects submitted electronically to Client immediately become the property (and responsibility) of Client. Di4Resume® is not liable for document/file compatibility issues or use of electronic material provided.
- Completion of work is subject to unforeseen circumstances such as electrical or mechanical failures, the writer’s health or family emergencies, and acts of God (earthquakes, etc.). Di4Resume®’s liability is limited to completion of work or refund of the total amount paid.
You need to read to the bottom of these terms and conditions before you can continue.
Dianne H. Millsap, JCTC
